Privacy statement

Circular Coffee Collective, situated at Poortstraat 28, 3572 HJ in Utrecht, the Netherlands, is responsible for processing your personal details as stated in this privacy statement. 

Personal details we process
Circular Coffee Collective processes your personal details because you use our services and/or you give these details to us yourself.
We process the following details:

  • First- and last name

  • Address

  • Phone number

  • Email address

  • Bank account number

Special and/or sensitive information we process

Our website and/or service has not the intention to collect data from website visitors under the age of 16 years old, unless they have the permission from a parent or caretaker. However, we cannot check if a visitor is older than 16 years. Therefore, we recommend parents and caretakers to be involved in the online activities of their children to prevent that personal details are being collected without such parental permission. If you are convinced that we have collected personal details of a minor, please reach out to maarten@circularcoffeecollective.com, and we will delete this information. 

Purpose and basis of us processing personal details 
Circular Coffee Collective processes your personal details based on the following reasons:

  • Filing and finalizing your payment

  • Sending our newsletter, advertisement and promotions

  • To call or email you in order to perform our services

  • Circular Coffee Collective also processes personal details when we are legally enforced to do so, like details needed for the tax authorities. 

Automated decision taking 
Circular Coffee Collective does not take any decisions based on automated procedures that can have any (grove) consequences to anyone. Hereby, we refer to computer programs and or systems that do not need a human being (like an employee of Circular Coffee Collective). Circular Coffee Collective uses the following computer programs or systems:

  • Apple Mail (used to save contact details)

  • Autorespond (used to save contact details and to send out newsletters and promotions)

  • Google Analytics (used to register the behavior of website visitors)

Period of saving personal details
Circular Coffee Collective does not save any personal details longer than absolutely necessary to reach the goals for which we collected your details. We use following saving periods for the following categories of personal details:

Your email address and name are saved in Autorespond. The saving period of these details is unlimited, as you can unsubscribe whenever you want by clicking at the link in the newsletters, or by sending an email to maarten@circularcoffeecollective.com. 

At the moment that you reach out to the Circular Coffee Collective by email, the details you send with it, like your name, business name and email address, will be saved at the email server. These emails are saved for an unlimited time. 

The data that Google Analytics collects is anonymous, and therefore not connected to your name, business or email address. These details will be served for unlimited time within Google Analytics.

Sharing personal details with third parties
Circular Coffee Collective does not sell any personal details to third parties, and will only share these when this is required for the agreement with you or to fulfill any legal requirements. Companies that are commissioned by us and that use your details, have signed an agreement that ensures the same level of security and privacy as we use. Circular Coffee Collective stays responsible for these uses.

Cookies, and comparable techniques that we use
Circular Coffee Collective only uses technical and functional cookies, and analytical cookies that do not breach any privacy. A cookie is a small text file that is being saved on your computer, tablet or smartphone, at the first visit of our website. Cookies that we use are necessary to ensure the technical workings of our website, and for your user friendliness. These cookies make sure that the website functions as it should and in accordance to your preferences, and allows us to optimize our website. You can stop the saving of cookies by adjusting your web browser settings. Next to this, you can delete all cookies that have been saved on your device. 

Inspect, amend or delete details
You have the right to inspect, amend or delete your personal details. Next to this, you have the right to withdraw the permission that you have given us to process your details by the Circular Coffee Collective. You also have the right to request a transfer of your personal details. This means that you can send a request to send you the personal details we have of you in an electronic file, to you or any requested organization.

Your request to inspect, amend, delete or transfer your personal details, or a request to withdraw your permission of data processing can be sent to maarten@circularcoffeecollective.com. 

To make sure that your request is done by you, we ask you to send a copy of your identification document. Your photo, machine readable zone, identification number and personal number should be marked black. This is done to protect your privacy. We will respond as soon as possible, but within four weeks, to your request. 

Circular Coffee Collective also would like to point out the possibility to file a complaint to the Dutch Privacy Authorities. More details at: https://autoriteitpersoonsgegevens.nl/en.

How we secure personal details
Circular Coffee Collective takes the protection of your personal details seriously and take fitting action to prevent abuse, loss, unrequested access, undesired publication and unauthorized amendments. In case you have indications that your personal details are not saved correctly and that these might be prone to abuse, please reach out to maarten@circularcoffeecollective.com.